Terms of service

The agreement between you and me.

Written to be read, not survived. If a line here is unclear, email me and I'll answer it in plain words — and I'd rather you asked before you paid than after.

Version 3.1 Last updated 22 September 2026 For existing members, in force from 5 October 2026 Malaysia

Lifemax Club is open, and what you are buying today is not the briefings. It is unlimited one-to-one calls with me and a community that runs all day, for $19.99 a month. The six pillars and their 48 quests are there to read now, every one of them. The quizzes that complete a quest open in January. The filmed briefings — a video and a PDF for each quest — are published from January too, and are included at no extra cost. They are not filmed yet, and section 02 says so in as many words. If you want the videos and nothing else, wait for January. You will not have paid for anything unfinished.

By booking a call, joining — whether you pay at checkout or start a free month on an invite — or using anything on this site, you accept these terms.

01Who you are buying from

Lifemax Club is run by Reodan Nathan, sole proprietor, in Malaysia. One person runs it. There is no team, no support desk, and no ticket system. When you email, you are emailing the person who teaches the class.

Operator
Reodan Nathan, sole proprietor
Country
Malaysia
Email
reodannathan@gmail.com, or the contact page — I answer these myself, usually within one business day
Telephone
Message me and I will call you back. If you are in the UK or the EEA and need a number to call, ask and you get one.
Payments
Processed by Stripe, on a Stripe Checkout page the site opens when you press Join. Your card details go to Stripe and never touch my server.

In these terms, "I", "me" and "Lifemax Club" mean the operator named above. "You" means the member.

02What Lifemax Club is, and what it is not yet

A monthly subscription to a school for men, across six pillars of a life. It is being built in the open, and this section is split in two because those two halves are in very different states today.

What you get the day you join, and what you are paying for: unlimited one-to-one calls with me, the room, seven chat channels, and the weekly community call. All of it is running now.

The 48 briefings are not filmed yet. They arrive in January, and they are included in the price you are already paying — there is no second purchase and no upgrade.

Six pillars, eight quests each — 48 lessons in all — in this order: Life, Health, Attraction, High Performer, Aesthetics, Social. Every quest in every pillar is readable from the day you join, including the pillars you cannot complete yet. What waits is completing them, and the order is this:

A pillar that has not opened is not hidden and not blurred. You can read all of it; you cannot complete a quest in it, or earn its XP, until it opens. Section 09 says how a quest is completed.

Quizzes open in January, alongside the briefings. Until then a quest is there to read and to work on; nothing is completed and no XP is paid.

I am telling you this before you pay rather than after. If the briefings are the only thing you want, the honest advice is to join in January, when they are up. If you want the calls and the room, they are here today and they are what the price is for.

Every briefing is a recording plus a companion PDF. You can tick a briefing off yourself as watched. That tick is self-reported and it proves nothing — it is a bookmark, not a result, and it pays no XP. The only thing that counts for anything is a completed quest, and that is section 09.

What the money buys, in full:

03What Lifemax Club is not

Read this part twice.

04Who can join

There is no age limit. If you are under 18, tell a parent or guardian you have joined before your first call with me — not as a formality, but because some of this material is worth an adult knowing you are working through it.

I can decline anyone, for any reason. If I decline you after you have paid, you are refunded in full, the same day.

I cannot sell to you if you are in a country under sanctions or export restrictions that apply to Malaysia or to Stripe. If a payment is refused for that reason, that is why.

05How you get in

There is one door into a conversation with me, and one door into the school.

  1. Book the free call. Thirty minutes, no charge, no card, no obligation. We work out whether you need this at all. I may tell you no. This is open today.

Joining is four steps, in this order. None of them is skippable.

  1. You join on Stripe's checkout. Pressing Join opens a Stripe Checkout page. You tick the box section 08 describes and pay — or, if a member invited you, Stripe takes your card and charges nothing for your first month (section 09b). You are a member from the moment the checkout is complete.
  2. You make an account — an email address and a password you choose, or your Google account where the page offers it. Where the page asks for one, you confirm your email with a six-digit code.
  3. You answer six questions. Your age; which pillar is your problem; what you have tried that did not stick; how many hours a week you have; what better looks like in twelve weeks; and anything else I should know, which is the only optional one. I read these. They are how I know who you are before we ever speak.
  4. You pick a nickname. That is what other members see. Your real name is never shown to them.

Then you have the calls, the room, the chat, and all 48 quests to read. Nothing else has to happen first, and the briefings join them in January without you doing anything.

06The price and how the billing works

Price
$19.99 USD per month. Recurring until you cancel.
What it buys today
Unlimited 1-to-1 calls with me, the room, the seven chat channels, the weekly community call, and all 48 quests across the six pillars to read
What it buys from January
The filmed briefings for all 48 quests — a recording and a companion PDF each — and the quizzes that complete them, at no extra cost, on the same monthly price
Price tiers
None. No upsells, no add-ons, nothing held back behind a higher price.
First charge
When you join, at checkout. If a member invited you, when your 30-day free month ends — see section 09b
Then
The same amount, the same date, every month
Cancel
Any time, no notice period, no reason required
Refunds
None. See section 08.

One price buys the whole school. There is no cheaper version with fewer pillars and no expensive version with more. Every member has exactly what every other member has.

06aThe price of an existing membership

If you joined at $9.99 a month before 21 September 2026, you keep $9.99 for as long as your subscription runs without a break. That was the promise when you joined, and it stands.

If I ever needed to change the price of an existing membership, which I do not intend to, I would email you at least 30 days before it happened and you could cancel before the new amount was ever charged. I will not change what you pay by changing this page and hoping you do not re-read it.

This is a recurring subscription. It renews automatically every month and keeps charging your card until you cancel it. It does not stop by itself.

The currency is US dollars. If your card is in another currency, your bank converts it and may add its own fee. That fee is your bank's. I never see it and I never receive it.

Any change to what an existing membership costs is emailed to that member at least 30 days before it takes effect, and you can cancel before it applies.

If a payment fails, Stripe retries it and I email you. You keep your access for 14 days while that happens. Fix the card and nothing else happens. A failed card is not a cancellation and I do not treat it as one.

07Cancelling, and what happens after

Cancel any time. No call, no form, no retention conversation, no reason required, and I will not ask you for one.

Email reodannathan@gmail.com from the address you signed up with and say you are cancelling. I action it the day I read it and confirm in writing.

Cancelling stops the next charge. It does not take away the period you have already paid for.

08Refunds

There are no refunds. Once you have paid, you are in. Cancelling ends the renewal; it does not refund the period you are in.

I am not printing a guarantee I do not mean. What you get instead is a free call before you pay, a subscription you can end on any day, and a total exposure of one month — $19.99.

A month already in use is not refunded and not split. There are exceptions, and each one is a case where the refund is mine to start rather than yours to chase: I remove you for conduct, you step out for care, I fail to deliver something I said I would, I decline you after you have paid, or a charge happened that should not have. Those are set out on the refunds page.

Where the law overrides this

Consumers in the UK and the EU have a statutory 14-day right to withdraw from a digital service, and a policy cannot remove it. It can, however, be waived — and this clause is the waiver:

By joining you expressly agree that your Lifemax Club membership begins immediately, as soon as you have paid, and you acknowledge that by starting it immediately you lose your 14-day right to withdraw.

If a member invited you, the same applies: your membership begins the moment the checkout is complete, and your free month is its first month.

How you agree to it. Joining happens on a Stripe Checkout page the site opens for you. It carries a tick above the pay button, not pre-ticked, and the checkout will not complete without it. The tick reads "I want Lifemax Club to open immediately, and I understand that starting it now means I give up my 14-day right to cancel." Ticking it is your express request that the membership start at once, and your acknowledgement that the 14 days go with it — the clause above, in one line. Your answer is recorded against your membership with its date and shown to you in the member area, under Stats.

Said plainly, because it matters more than it flatters me: if you ticked it without understanding what you were giving up, say so and I will treat your 14 days as intact. The same goes if you joined through the earlier payment link, whose tick was a general agreement to these terms rather than a box worded about the 14 days. I would rather refund a man who did not understand what he agreed to than win that argument.

And the general rule above yields to the law where you live. Where the consumer law of your country gives you a right that cannot be waived by agreement, that law wins and this policy does not apply to it. I am not claiming a blanket no-refund position, because that position is not true everywhere.

09How a quest is completed

This is the part that matters. Everything else is a library.

A quest is completed in one of two ways, and only these two:

  1. Pass its quiz. Four questions, and all four must be right — three is a fail. If you fail, you are told how many you got right, never which, and you can sit it again from your next midnight where you live, by the time zone in your Settings (UTC if you have not set one). Where a quest has no quiz, a call is the way to complete it.
  2. Or cover it with me on a one-to-one call, and I mark it done.

09aXP, levels, the leaderboard and your profile

The game is a way of showing the record in section 09. It is not a separate thing you can buy or win.

09bInvite a friend

Every member has an invite link in the member area. It works while your membership is active.

10The calls

Unlimited 1-to-1 calls, for as long as you are a member. Book any free half-hour slot in the diary, as often as there are slots. They are not earned, not rationed, and not tied to XP, a level or a completed quest. A call is also one of the two ways to complete a quest — section 09.

The call is yours to use: ask questions, argue with a quest, bring an idea, or just talk. You book it from the diary in the member area. If you cancel your subscription, the calls stop when your access does, and a slot booked past the end of your paid period will not happen.

One community call every week — Sundays, 20:00–20:30 UTC+8, on Zoom — open to every member, recorded. Show up or watch it later. It is not a condition of anything and missing it costs you nothing.

If I have to move a call, I say so as early as I can. If I cannot make one, it moves — it is not cancelled.

11The room and the chat

Members post, comment on posts, and reply once beneath a comment, and talk in the seven chat channels. You appear under your nickname and avatar. Real names are never shown to other members.

What is asked of you: bring the real number, including the ugly one. Answer the person who posted before you. Never shame a slip — not yours, not theirs.

I can delete anything in the room or the chat, without notice and without a debate. I will tell you why if it was yours.

What gets you removed. Each of these is grounds on its own:

Removal

I will always tell you why, in writing, in plain words. Removal for conduct is permanent. Quests you completed before the removal stay completed, and so do the pillars you completed and the XP they paid.

12Your account and your private link

You sign up with an email address and a password. Your password is hashed with PBKDF2-SHA256, 100,000 iterations, with a random 16-byte salt. The plaintext is never stored, never logged, and never returned to anyone, including me.

Read this next part carefully, because I am not going to oversell it.

What actually authenticates every request is a private link containing a 22-character token. Anyone holding that link is you. There is nothing else in front of it.

Logging in with your email and password recovers that link. It is a way back in if you lose the link — it is not a second factor and it does not sit in front of the link. So: do not share the link, do not post it, and do not paste it anywhere public. If it leaks, tell me and I issue a new one the same day.

If you forget your password, use "Forgot password" on the log-in page where it is offered: a six-digit code goes to your account email. Where it is not offered, or the code does not arrive, email me from the address you signed up with and I reopen the account by hand. That is slower, and I would rather tell you now than have you discover it at 2am.

Login attempts are rate-limited, by IP address and by email address. If you get the password wrong too many times in a row you are locked out for a while. That is deliberate.

Sharing your link to give someone else access is grounds for removal. What is stored on your account and why is set out in the privacy notice.

13Recordings and intellectual property

Every briefing is a recording — that is me teaching, filmed once, with a companion PDF.

The weekly community call is recorded. You are told that every time, and camera off is always fine and costs you nothing — attendance is never conditional on being recorded. If you want to be cut afterwards, ask and it is done within 7 days.

1-to-1 calls are not recorded unless you and I both agree to it, on that call, for that call.

Recordings go to members and to me. They are not public, not sold, and never used in marketing without a specific written yes from everyone in the frame. Nothing said as a private disclosure is ever recorded, quoted, or repeated anywhere. The same rules are set out in the privacy notice, and the two pages say the same thing on purpose.

You may not record, screenshot, or re-share a call.

Mine: the quests, the briefings, the recordings, the PDFs, the site, the member area, the Lifemax Club name, and everything I wrote. Your licence to it is personal and non-transferable, for as long as you are a member. Republishing, reselling, uploading, posting to another community, or using any of it to build or teach a competing programme is not allowed.

I am not going to pretend this material cannot be copied. It can. It was never the point — a copied briefing gets nobody an hour of my time, a seat in the room, or a place on the board.

Yours: your posts, your chat messages, and everything you write. You own it. I need your permission to use any of it, and a clause in these terms is not that permission. If I want to quote you, name you, or show your work anywhere public, I will ask you first, for that specific thing, in writing, and you can say no or change your mind later. Nothing you disclose as a personal or safety matter is ever quoted, shown, or ranked — with any permission.

14No guaranteed results

I do not promise an outcome, a timeline, a number, or a version of you at the end of it.

Nothing on this site, in a call, in a quest or in a briefing is a claim about what you will earn, how you will look, who you will meet, or how you will feel. A quest's target is something to aim at, not a result I am promising you; a passed quiz shows you understood a quest, not that your life changed; and a level is not an outcome either. Anyone selling you that is lying, and the fact that I will not is most of why this exists.

What I do promise: the quests, readable now, with their briefings and quizzes from January; and the calls, the room, the chat and the weekly call. XP is paid when a quest is completed, and not otherwise. What comes of it depends on what you actually do.

15Not medical, psychological, or financial advice

Lifemax Club is a school and a room of people doing hard, ordinary work and writing down what happened. That is the whole product.

It is not therapy. It is not medical or mental-health treatment. It is not a crisis service. Nobody here is a clinician, including me.

Nothing here is a diagnosis, a treatment, a prescription, or clinical advice. It is not financial, investment, legal, or tax advice either. If you have a medical or psychological condition, or you take medication, talk to your doctor before you change how you train, eat, or sleep. That applies with particular force to the Health pillar.

I am one person, in Malaysia. I am asleep for part of your day. Nobody here is on call and nobody should be treated as if they are.

If you need a professional, that is not a failure and it is not the end of anything. Free, 24-hour lines are listed on the help page — open to everyone, no membership needed, before you join and after you leave. Look at it before you need it.

If you tell me something serious, I will stop coaching, take it out of the channel, ask you a straight question, and hand you people who are trained for it. Nothing you disclose goes to another member. The one limit, and you should know it now rather than later: if I believe your life is in immediate danger, I will not stay quiet about it.

If what you need is treatment rather than a system, that is an exit for care — cancelled the same day, current period refunded in full, no forms.

16Things I use and do not control

Calls run on a third-party video service — Zoom at the time of writing. The provider is named in the invitation you get, and what it sees is set out in the privacy notice.

Payments run on Stripe. The site and the member area run on Cloudflare — the site on Cloudflare Pages, the member area on Cloudflare Workers. Their terms and privacy policies apply to you as well as mine, and I do not control them. If one of them has an outage I will work around it and tell you.

17Changes, availability, and liability

I can improve quests, quizzes and briefings, refilm them, rewrite PDFs, and change how the member area looks. I will not take away a pillar you are paying for, and rewriting a quest or its quiz never un-completes it or takes back the XP it paid. If I ever have to shut Lifemax Club down, I will say so plainly, refund the current month for everyone, and send everyone their record: their completed quests with their dates, and their XP.

I can change these terms. If a change materially affects what you are paying for, I email every member at least 14 days before it takes effect. If you do not accept it, cancel — you will not be charged again and you keep access to the end of the period you paid for.

Plainly, on liability:

Nothing in that section limits liability for death or personal injury caused by my negligence, for fraud, or for anything else that cannot lawfully be excluded. Nothing in these terms removes a right you have under the consumer law where you live that cannot be removed by agreement.

18Governing law, and the rest

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction. If the consumer law of the country you live in gives you rights or a forum that this clause cannot take away, it does not take them away.

19Contact

Reodan Nathan, sole proprietor · Malaysia
reodannathan@gmail.com · contact page

Everything goes to that address: questions, cancellations, refund cases, lockouts, exports. There is no ticket system and no bot. You are emailing the person who teaches the class.