Terms of service

The agreement between you and me.

Written to be read, not survived. If a line here is unclear, email me and I'll answer it in plain words — and I'd rather you asked before you paid than after.

Version 4.15 Last updated 6 November 2026 Malaysia

LifeMax is open, and the whole course is out: the Foundation and six pillars, 40 chapters, each a short video with its slides as a PDF. LifeMax Club, the paid membership, is the course, every tool, unlimited one-to-one calls with me and a community that runs all day, from $9.99 a month: the first 10 accounts pay $9.99, the next 40 pay $14.99, the next 50 pay $19.99, and from account 101 it is $42 for good. Your account's number keeps its price while your membership runs (section 06). A free account costs nothing and holds the Foundation, the first chapters of HealthMax and FocusMax, two tools and one call with me (section 02a). The chapters open in a fixed order, one at a time, and no amount of money skips one (section 02). A chapter is complete when you have watched it to the end and set up the tool it asks for, or when we cover it on a call (section 09). The iPhone app is the same club on the same account (section 02b).

By making an account, free or paid, by joining or upgrading, by booking a call, or by using anything on this site or in the iPhone app, you accept these terms.

01Who you are buying from

LifeMax is run by Reodan Nathan, sole proprietor, in Malaysia. One person runs it. There is no team, no support desk, and no ticket system. When you email, you are emailing the person who teaches the class.

Operator
Reodan Nathan, sole proprietor
Country
Malaysia
Email
reodannathan@gmail.com, or the contact page — I answer these myself, usually within one business day
Telephone
Message me and I will call you back. If you are in the UK or the EEA and need a number to call, ask and you get one.
Payments
Processed by Stripe, on a Stripe Checkout page the site opens when you press Upgrade. Your card details go to Stripe and never touch my server. In the iPhone app, Apple sells LifeMax Club and takes the payment instead (section 06b). A free account takes no payment and no card.

In these terms, "I", "me" and "LifeMax" mean the operator named above. LifeMax is also the name of the service itself, on the website and in the iPhone app, and LifeMax Club is the name of its paid membership. "You" means the member — anyone with an account. A LifeMax Club member is one whose paid membership is running; a free account is everyone else with an account (section 02a).

02What LifeMax is

A school for men, across six pillars of a life. There is one way in: a free account, which section 02a sets out. LifeMax Club, the paid membership, is a monthly subscription on that same account. The rest of this section is about LifeMax Club.

What a LifeMax Club member gets from the day he joins or upgrades, and what he is paying for: the course, every tool and LifeMax AI, unlimited one-to-one calls with me, the room (the community feed) and the Sunday call. All of it is running now.

  • The calls are not rationed. Book any free slot in the diary, as often as you like, for as long as you are a LifeMax Club member. The diary is the only limit — a finite number of half-hour slots — and you can see exactly what is left in it from a free account, before you upgrade.
  • The room is open all the time — one community feed, where members post, comment, reply and react — and I am in it.
  • The Sunday call, every week, recorded when everyone on it agrees.

The course is out in full: the Foundation and all 40 chapters, released at once. It is included in the price you are already paying — there is no second purchase and no upgrade.

First the Foundation: one chapter, a welcome video. It is not a pillar. Then six pillars, 40 chapters in all: HealthMax (8), MindMax (6), SocialMax (7), FocusMax (6), BodyMax (6) and LooksMax (7). Every chapter is a short video, with its slides as a PDF at the end. The pillars open in this order, and inside a pillar the chapters open one at a time, each once the one before it is complete:

  • The Foundation comes first. It is the first thing you can complete, on a free account or a paid one.
  • HealthMax and FocusMax open once the Foundation is complete.
  • MindMax, SocialMax and BodyMax open once HealthMax is complete.
  • LooksMax opens once BodyMax is complete. Its chapters 6 and 7 are for members aged 18 and over (section 04).

A pillar that has not opened is not hidden: you can see what its chapters cover. You cannot watch or complete them, or earn their XP, until it opens. The Foundation is completed the same way as a chapter, and section 09 says how.

I am telling you this before you pay rather than after. The order is fixed. If LooksMax is the pillar you came for, it comes after HealthMax and BodyMax, and no amount of money skips a chapter. If you want the calls and the room, they are here from the first day.

Every chapter is a recording plus its slides as a PDF. Watching one to the end is part of completing it, and almost every chapter also asks you to set up a tool. What counts is a completed chapter, and that is section 09.

What the money buys, in full:

  • Unlimited one-to-one calls with me, booked from the diary. See section 10.
  • The Sunday call — every week, 20:00–20:30 UK time — open to every LifeMax Club member, recorded when everyone on it agrees.
  • The room — the community feed, the Community tab in the member area, where members post, comment, and reply under a nickname.
  • The Foundation and all six pillars, 40 chapters, each a recording with its slides as a PDF, opening in the order above.
  • Every tool in the member area, and LifeMax AI — section 11a.
  • What it does not buy is a completed chapter. XP is paid for what you do, and not otherwise: a chapter completed, by watching it and setting up the tool it asks for or on a call, and a full day on your Today list. Sections 09 and 09a say how.

02aThe free account

A free account costs nothing and takes no card. It holds the Foundation, the first chapters of HealthMax and FocusMax, two tools (Five Honest Numbers and Focus), the daily check-in and one call with me. Everything else is locked until you join LifeMax Club, but you can look in. It is the same account LifeMax Club runs on, so upgrading later loses nothing.

What a free account includes:

  • The account itself — logging in, your nickname, your avatar and your settings.
  • Two tools — Five Honest Numbers (HealthMax 1's) and Focus, the focus timer and its goal (FocusMax 1's) — beside the daily check-in, About you, and three messages a day with LifeMax AI (section 11a).
  • Three chapters, all of them — the Foundation, HealthMax 1 ("Why health comes first") and FocusMax 1 ("You're a number of hours away"): their videos, their tools and their 100 XP each, on exactly the same terms as a LifeMax Club member (section 09). HealthMax 1 and FocusMax 1 open once the Foundation is complete, as they do for everyone (section 02).
  • Your headline numbers — your level, your XP, your streak and your Today count.
  • My announcements. You can read them and save them. Commenting, reacting and voting on them are for LifeMax Club members (section 11).
  • Messages with me. Write to me inside the club and I answer there.
  • The weekly email — one short email every Tuesday, 9am your time, from me, on getting your life in order, with an invitation to LifeMax Club. A new account gets it unless you untick the box for it when you sign up (it is ticked for you); stop it from any email or in Settings. It is free, it is not part of anything you pay for, and the privacy notice, section 11, says what it keeps.
  • One call with me, ever. Thirty minutes, booked from the diary in the member area. It is one call in all, not one a month. If you cancel it before it starts, you can book another; a call that is booked, that I am holding, or that has happened has used it — and so has any call you had while you were a LifeMax Club member.

What it does not include:

  • The rest of the six pillars. You see each one — its name, what it is about, and the titles of its chapters — and you can open a locked chapter's page, but it is blurred, with a lock on it, and nothing a locked chapter says is sent to your browser. Its chapters open with LifeMax Club, in the order section 02 sets out.
  • Your charts, scores in detail and the pillars in detail — Progress's charts, the Life Map's pillar pages and the leaderboard show, blurred and locked, what LifeMax Club opens. They are drawn from sample numbers, never yours or anyone else's.
  • The community: the room, the leaderboard, other members' profiles, wins posted to the room, and the Sunday call. Other members do not see a free account there either.
  • More than one call with me.
  • The rest of the tools: the to-do list, the face score in the club (the public face page stays free and saves nothing), the Journal, Standards, the Day score, Sleep & wake, the Activity log, Blood panel, Reset, the Habit tracker, North Star, the Time & money audit, the Contact log, the Environment checklist, the Training plan builder, the Training log, Body measurements, the Grooming routine and the Food log; the diet planner, the day planner, reminders, conversation practice, the hairstyle try-on, the AI on every tool, and LifeMax AI's check-ins in the iPhone app. You can open each one and see it, blurred, with a lock. Anything you saved in one of them while you were a member, or before 22 October 2026, is kept: it opens again when you join, and you can export it from Settings at any time.

Upgrading. Press Upgrade in the member area. It opens Stripe's checkout at the price your account's number carries (section 06) — a free account made early keeps its number's price, however much later it upgrades — and the moment it completes the same account is a LifeMax Club member: your Foundation, your XP and everything else on it stay where they are. In the iPhone app, upgrading buys the same membership from Apple instead (section 06b).

When a LifeMax Club membership ends — you cancel, or payments stop and Stripe or Apple ends the subscription — the account becomes a free account again. You keep it, with your XP, your completed chapters and your history. The pillars and the community close until you upgrade again. I check a website subscription with Stripe a few times a day, and Apple tells me about one in the App Store, so the change can take a few hours to show either way — up to three days for the App Store.

Closing a free account is yours to do: Settings → Delete my account, in the app or on the site. Or write to reodannathan@gmail.com from the address on the account and say "delete my account". There is nothing to cancel, because nothing is ever charged. What deleting removes is set out in the privacy notice, section 10.

The member count on the front page counts every account, free or paid, and never mine. It is a count, not a cap: signing up never closes when it reaches its goal.

02bThe iPhone app

The LifeMax app for iPhone is the same club, on the same account, as the website. Your chapters, XP, tools, calls and messages are the same in both, and a change in one is there in the other. Everything in these terms applies in the app, a free account included.

  • Signing in. In the app you sign in with Apple, with Google, or with a six-digit code emailed to you. An account you already have on the website opens with the emailed code ("Already have a website account?"), or with Apple or Google when they give the same email address. Someone new gets a free account and the same six questions (section 05).
  • Apple's licence covers the app itself. The app is licensed to you under Apple's standard Licensed Application End User License Agreement, which you accept in the App Store. These terms cover everything else: the club, the course, the calls, the room and what you pay. Apple is not a party to these terms and is not responsible for the club or what is in it; questions about the club come to me.
  • Buying LifeMax Club in the app is through Apple, at the same price — section 06b.
  • Notifications — the reminders you set, my messages and announcements, comments and replies on what you wrote, your calls, and LifeMax AI's check-ins (section 11a) — are yours to switch off, kind by kind, in the app's settings or on your iPhone.
  • Apple Health is optional. Nothing is read until you tap Connect in the app and allow it. Section 15 applies to what it shows you.
  • Report and Block work in the app as on the site (section 11), and so does deleting your account (section 12).

03What LifeMax is not

Read this part twice.

  • Not therapy, counselling, or any kind of medical or mental-health treatment. Nobody here is a clinician, including me.
  • Not a crisis service. Nobody here is on call. See section 15.
  • Not financial, investment, legal or tax advice.
  • Not a qualification. A completed chapter or pillar is a record inside LifeMax — a chapter watched and set up as it asks, or covered with me on a call. It has no standing anywhere outside LifeMax, and neither does a level, a rank or a trophy.
  • Not a course you buy and keep. Access to the pillars and their videos ends when your subscription ends. The account and the Foundation stay (section 02a).
  • Not a set number of hours with me. The calls are unlimited, but the diary is the limit — a finite number of half-hour slots. When it is full, it is full.
  • Not a prize or a game of chance. XP, levels and leaderboard positions have no money value. See section 09a.
  • Not an outcome. See section 14.
  • Not a place to sell to other members. See section 11.

04Who can join

There is no age limit. If you are under 18, tell a parent or guardian you have joined before your first call with me — not as a formality, but because some of this material is worth an adult knowing you are working through it.

Two chapters are for members aged 18 and over: LooksMax 6 and 7, on talking to women and asking one out. If you are under 18 they stay closed, and you complete LooksMax without them.

I can decline anyone, for any reason. If I decline you after you have paid, you are refunded in full, the same day.

I cannot sell to you if you are in a country under sanctions or export restrictions that apply to Malaysia, to Stripe or to Apple. If a payment is refused for that reason, that is why.

05How you get in

Every way in starts with an account. There is no booking a call without one: the free call comes with the free account. Accounts and payments open at launch; until then the sign-up page is a simulation, and it makes no account and charges nothing.

  1. You make an account — an email address, a password you choose and a nickname, or your Google account where the page offers it; in the iPhone app, Apple, Google or an emailed code, then a nickname. Where the page asks for one, you confirm your email with a six-digit code. The nickname is what other members see; your real name is never shown to them.
  2. You answer six questions. Your age; which pillars you want to work on; what you have tried that did not stick; how much time a week you can give it; your dream outcome; and anything else I should know. Only your age and the pillars are required. I read these. They are how I know who you are before we ever speak.

That is a free account, and section 02a is what it holds. LifeMax Club is one more step, taken whenever you press Upgrade:

  1. You upgrade on Stripe's checkout. It opens a Stripe Checkout page. You tick the box section 08 describes and pay. You are a LifeMax Club member from the moment the checkout is complete. Or, in the iPhone app, you buy it from Apple (section 06b), and you are a LifeMax Club member once the club has confirmed the purchase with Apple.

Then you have the calls, the room, the tools and the course, from the Foundation on. Nothing else has to happen first. If you paid on a checkout before making an account, you make it straight afterwards and it is a LifeMax Club membership from the start; if that checkout used the email of an account you already had, the membership goes on that account.

06The price and how the billing works

Free account
Nothing. No card, and no trial that turns into a charge — see section 02a
Price
From $9.99 USD per month for LifeMax Club membership, set by your account's number (below). Recurring until you cancel.
Your account's number
Its place in the order accounts were made, counting every account, free or paid, and never mine. Accounts 1–10: $9.99 a month. Accounts 11–50: $14.99. Accounts 51–100: $19.99. Account 101 onwards: $42, permanently.
What it buys
The course (the Foundation and all 40 chapters across the six pillars, each a recording with its slides as a PDF), every tool and LifeMax AI, unlimited one-to-one calls with me, the room and the Sunday call
Price tiers
One paid membership, at the four prices above by account number, and the free account. No upsells, no add-ons, nothing held back behind a higher price: a $42 member has exactly what a $9.99 member has.
First charge
When you join or upgrade, at checkout
Then
The same amount, the same date, every month
Cancel
Any time, no notice period, no reason required
Refunds
None. See section 08.
In the iPhone app
The same membership at your account's rung, sold and billed by Apple, who also handles cancelling and refunds — section 06b

Your account's number fixes your price for as long as your membership runs unbroken. The number is fixed by when the account was made, so a free account made early keeps its number's price when it upgrades later. If your membership lapses and you start it again on the same account, it is still that account's number, and you pay the price that number carries. The number belongs to the account: a new account gets a new one.

Whatever your number pays, it buys the whole school. The free account is a taste: the Foundation, two first chapters, two tools and one call; there is no in-between version with some of the pillars, and no expensive version with more. Every LifeMax Club member has exactly what every other LifeMax Club member has.

06aThe price of an existing membership

If you joined at $9.99 a month before 21 September 2026, you keep $9.99 for as long as your subscription runs without a break. That was the promise when you joined, and it stands.

  • That rate belongs to the subscription, not to you. Cancel, and it goes with the subscription — if you come back later you pay the price your account's number carries (section 06). I would rather say that plainly here than have you discover it at the point of rejoining.
  • A price set for new members does not reach an existing membership. This is not only a promise — it is how the billing works. Each subscription is created against the price for your account's number on the day you join or upgrade, and stays on it; a higher price for later accounts is a different price, which cannot touch yours.
  • Nothing you have is an introductory offer. The calls, the room and the Sunday call do not end because the course is out. They are the product, with the course.

If I ever needed to change the price of an existing membership, which I do not intend to, I would email you at least 30 days before it happened and you could cancel before the new amount was ever charged. I will not change what you pay by changing this page and hoping you do not re-read it.

This is a recurring subscription. It renews automatically every month and keeps charging your card until you cancel it. It does not stop by itself.

The currency is US dollars. If your card is in another currency, your bank converts it and may add its own fee. That fee is your bank's. I never see it and I never receive it.

If a payment fails, Stripe retries it and I email you. You keep your access for 14 days while that happens. Fix the card and nothing else happens. A failed card is not a cancellation and I do not treat it as one.

06bBuying LifeMax Club in the iPhone app

In the app, Apple sells you LifeMax Club and takes the payment. It is the same membership, at the same rung of the same ladder: the app offers you the subscription your account's number carries, and never a cheaper one, and that number keeps its price for as long as the subscription runs unbroken, as section 06 says.

  • Apple's terms apply to the payment. Apple's Media Services Terms and Conditions cover paying, renewing, cancelling and refunds for anything bought in the App Store. Apple shows the price in your App Store's currency, as Apple sets it, with any tax Apple adds; the dollar prices in section 06 are what the website charges.
  • It renews every month until you cancel it with Apple — on your iPhone, Settings → your name → Subscriptions → LifeMax. I cannot cancel it for you, and deleting your account does not cancel it, because Apple bills it, not me. Cancelling stops the next renewal; you keep LifeMax Club to the end of the period Apple has charged for, and then the account becomes a free one (section 07). The change can take up to three days to show.
  • If a renewal fails, Apple retries it. You keep LifeMax Club while Apple's grace period runs. Once Apple says the subscription has ended — or three days after the period you paid for, with nothing newer — the account becomes a free one, and LifeMax Club comes back when Apple collects.
  • Refunds are Apple's, not mine — section 08. If Apple refunds a purchase, LifeMax Club ends at once and the account becomes a free one.
  • One purchase, one account. A purchase opens LifeMax Club on the LifeMax account it was bought from, and on no other. If you already pay on the website, or I have given you LifeMax Club, the app does not sell you a second membership.

07Cancelling, and what happens after

Cancel any time. No call, no form, no retention conversation, no reason required, and I will not ask you for one.

Email reodannathan@gmail.com from the address you signed up with and say you are cancelling. I action it the day I read it and confirm in writing.

Or do it yourself, any time: in the member area, Settings → Membership → Billing opens Stripe's own billing page, where you can cancel on the spot.

Bought it in the iPhone app? Cancel it with Apple: on your iPhone, Settings → your name → Subscriptions → LifeMax. Apple bills it, so neither an email to me nor Billing on the site can stop it (section 06b). Everything below holds all the same.

Cancelling stops the next charge. It does not take away the period you have already paid for.

  • Access continues to the end of the period you have already paid for, then stops. Nothing is cut off early.
  • Nothing is clawed back. Cancelling is not a punishment and I do not treat it as one.
  • After the period ends, your account becomes a free account (section 02a). The pillars and their videos (beyond HealthMax 1 and FocusMax 1), the tools beyond a free account's two, the room, the Sunday call and unlimited calls stop; the account, the Foundation, HealthMax 1, FocusMax 1 and your record stay.
  • Your completed chapters and pillars stay yours. They keep their dates, and the XP they paid stays on your record. They are not revoked because you left. See sections 09 and 09a.
  • Your record is yours. Ask at any time, including after you leave, and I send you what is on it.
  • The slide PDFs you already downloaded are yours to keep and read. The videos are hosted, so access to them ends.
  • Coming back later is pressing Upgrade on the same account. It still has the same number, so you pay the price that number carries (section 06). Your completed chapters and pillars and your XP are still there.

08Refunds

There are no refunds. Once you have paid, you are in. Cancelling ends the renewal; it does not refund the period you are in.

I am not printing a guarantee I do not mean. What you get instead is a free account — the Foundation, the first chapters of HealthMax and FocusMax, two tools and a call with me — before you pay, a subscription you can end on any day, and a total exposure of one month at the price your account's number carries — $9.99, $14.99, $19.99 or $42.

A month already in use is not refunded and not split. There are exceptions, and each one is a case where the refund is mine to start rather than yours to chase: I remove you for conduct, you step out for care, I fail to deliver something I said I would, I decline you after you have paid, or a charge happened that should not have. Those are set out on the refunds page.

Bought in the iPhone app? Then Apple took the payment, and only Apple can refund it. Ask Apple at reportaproblem.apple.com; Apple decides, under its own policy rather than mine. The refunds page says what that means for the cases above.

Where the law overrides this

Consumers in the UK and the EU have a statutory 14-day right to withdraw from a digital service, and a policy cannot remove it. It can, however, be waived — and this clause is the waiver:

By joining or upgrading you expressly agree that your LifeMax Club membership begins immediately, as soon as you have paid, and you acknowledge that by starting it immediately you lose your 14-day right to withdraw.

How you agree to it. Joining and upgrading happen on a Stripe Checkout page the site opens for you. It carries a tick above the pay button, not pre-ticked, and the checkout will not complete without it. The tick reads "I want LifeMax Club to open immediately, and I understand that starting it now means I give up my 14-day right to cancel." Ticking it is your express request that the membership start at once, and your acknowledgement that the 14 days go with it — the clause above, in one line. Your answer is recorded against your membership with its date and shown to you in the member area, at the bottom of your Profile. The tick is on the website's checkout only: a purchase in the App Store is under Apple's terms, and so is any right to withdraw from it (section 06b).

Said plainly, because it matters more than it flatters me: if you ticked it without understanding what you were giving up, say so and I will treat your 14 days as intact. The same goes if you joined through the earlier payment link, whose tick was a general agreement to these terms rather than a box worded about the 14 days. I would rather refund a man who did not understand what he agreed to than win that argument.

And the general rule above yields to the law where you live. Where the consumer law of your country gives you a right that cannot be waived by agreement, that law wins and this policy does not apply to it. I am not claiming a blanket no-refund position, because that position is not true everywhere.

09How a chapter is completed

This is the part that matters. Everything else is a library.

  • Chapters open in order. For a LifeMax Club member, the Foundation comes first, then the pillars in the order section 02 sets out; inside a pillar, one chapter at a time, each once the one before it is complete. On a free account the Foundation, HealthMax 1 and FocusMax 1 open the same way, and the other chapters are locked (section 02a).
  • Watching counts only to the end. The player records how far you have got and will not let you skip ahead.

A chapter is completed in one of two ways, and only these two:

  1. Watch it to the end, and set up its tool if it asks for one. Almost every chapter names a tool: an entry, a plan or a rule, saved in the club's tools. When both are done, it is complete; a chapter that asks for no tool is complete once it is watched.
  2. Or cover it with me on a one-to-one call, and I mark it done.
  • There is no proof to upload and nothing is graded. No files, no photos, no pass-or-hold verdicts.
  • What you record is yours. Setting up a tool saves something to your account, and you can export it or erase it in Settings at any time. Nothing in it is graded: a tool counts as set up once it holds what the chapter asks for, whatever the numbers say. I do not open it to read it; before a call I may read a short brief written from your account, and on the call you show me what you choose. No chapter asks for a photo, and the club keeps none that a tool takes. Section 11a has the rest.
  • A pillar is complete when all of its chapters are — for a member under 18, LooksMax without its two 18+ chapters. XP is paid the moment a chapter is completed, and only once — section 09a.
  • The Foundation is completed the same way — watched with its tool set up, or on a call — and completing it opens HealthMax and FocusMax (section 02).
  • A completed chapter stays completed. It keeps its date and it stays yours — including after you cancel and your account becomes a free one, and including after you leave for good. The same is true of a completed pillar. A chapter you completed yourself cannot be undone by anyone, including me. A chapter I mark done after a call can be unmarked only to correct a mark I made by mistake, and its XP comes off with it.
  • A completed chapter is never bought. No amount of money completes anything. The subscription buys the course, the calls and the room, not the result.
  • A completed chapter or pillar is a record inside my school. It is not a certificate, a licence, or a credential, and it has no standing anywhere else.

09aXP, levels, ranks, the leaderboard and your profile

The game is a way of showing the record in section 09, and your days on your To do. It is not a separate thing you can buy or win.

  • XP is paid only for these. A completed chapter (section 09) pays 100 XP, once. Completing every chapter in a pillar pays a further 500. The Foundation pays 100 and no further bonus, because it is not a pillar. A full day on your To do, with everything due that day from the tools you have set up done, pays 10 XP, once a day, and streaks of 7, 30 and 100 full days in a row pay a further 50, 200 and 500, once each. Nothing else pays it — not time spent, not money. Your level and your rank, Bronze to Diamond, are worked out from your XP and nothing else.
  • XP, levels, ranks, trophies, frames and leaderboard positions have no monetary value. They are a record of what you have done. They cannot be bought, sold, transferred or exchanged, for money or for anything else, and they are not a prize.
  • A completed chapter is not a guarantee of any health, physical, social or financial outcome. Section 14 applies to every chapter.
  • XP never decays. A completed chapter stays completed and a completed pillar stays completed after you cancel, after you leave, and when you come back, and the XP they paid stays with them. The one exception is the correction in section 09 — a call mark I made by mistake. Section 07 and the refunds page say the same.
  • The leaderboard is for LifeMax Club members, and shown by default. A LifeMax Club member is on it unless he hides himself, which is one switch in Settings and works at any time, in either direction; a free account is never on it. It shows your nickname, your avatar, your level and your XP — never your real name, and never a breakdown by pillar.
  • Other members can open a LifeMax Club member's profile by clicking his nickname or avatar; a free account has no profile they can open. It shows your nickname, your avatar, the month you joined, your level, your XP, the pillars you have completed and how many chapters you have completed. If you have hidden yourself from the leaderboard, it shows only your nickname, your avatar and the month you joined.
  • Wins are posted to the room, for LifeMax Club members only. When you complete a pillar or reach a milestone level, a short line saying so is posted under your nickname. That is on by default; turn it off in Settings and nothing more is posted. It is a separate switch from the leaderboard.
  • The bell tells you when someone replies to you or mentions you, when you level up or complete a pillar, before a call you booked, and when a chapter's video is ready. On a free account it keeps only what is yours to open: your call reminders, your level, and videos you can watch. What is stored, and for how long, is in the privacy notice.

10The calls

Unlimited one-to-one calls, for as long as you are a LifeMax Club member. Book any free half-hour slot in the diary, as often as there are slots. A free account has one call in all (section 02a). They are not earned, not rationed, and not tied to XP, a level or a completed chapter. A call is also one of the two ways to complete a chapter — section 09.

The call is yours to use: ask questions, argue with a chapter, bring an idea, or just talk. You book it from the diary in the member area. The diary and the Sunday call are set in UK time, and the member area shows every call time in your own time zone, which you choose when you join and can change in Settings. If you cancel your subscription, unlimited calls stop when your LifeMax Club membership does, and a slot booked past the end of your paid period will not happen.

The Sunday call, every week — 20:00–20:30 UK time, on Zoom — open to every LifeMax Club member, and recorded when everyone on it agrees. Show up, or usually watch it later. It is not a condition of anything and missing it costs you nothing.

If I have to move a call, I say so as early as I can. If I cannot make one, it moves — it is not cancelled.

11The room

The room is one community feed. LifeMax Club members post, comment on posts, reply to comments (replies go one level deep) and react. You appear under your nickname and avatar. Real names are never shown to other members. A free account does not see the room; if your LifeMax Club membership ends, what you already posted stays under your nickname, and the privacy notice says how to have it removed. The chat channels closed on 15 October 2026; messages already written there are kept as the privacy notice says.

My announcements. Only I post them, and every account reads them, free accounts included. LifeMax Club members can comment on them, react and vote in a poll. A comment there is seen by every account, under your nickname; reactions and votes show only as counts. Everything on this page about the room applies to those comments too.

What is asked of you: bring the real number, including the ugly one. Answer the person who posted before you. Never shame a slip — not yours, not theirs.

I can delete anything in the room, and any old chat message, without notice and without a debate. I will tell you why if it was yours.

Report and Block. Every post, comment and reply in the room, and every comment on my announcements, has a "…" with Report and Block, in the app and on the site. A report reaches me at once, and I act on every report within 24 hours: I keep what was reported, or remove it and deal with whoever wrote it under the rules below. Once three members have reported the same thing, it is hidden from everyone but its author and me until I have looked. Blocking a member hides what he writes from you, and he is not told. What a report or a block keeps is in the privacy notice.

A word filter. I keep a short list of slurs and explicit sexual or violent words, and the club refuses a post, comment, reply or nickname with one in it until you change it.

What gets you removed. Each of these is grounds on its own:

  • Shaming another member's slip.
  • Repeating anything another member disclosed. Anywhere, ever. This one has no second chance.
  • Pitching, recruiting, or selling to members, in the room or by DM.
  • Recording, screenshotting, or re-sharing a call, or anything from the room or the old chat.
  • Sharing your private link so someone else can get the chapters and their videos.
  • Harassment, threats, slurs, or sexual content about anyone here.
  • Lying about your age or misrepresenting who you are on a call.

Removal

  • Disruptive in the room: one private warning, then removed and refunded for the month.
  • Serious breach — a threat, a safety issue, or repeating another member's disclosure outside the room: removed immediately, current month refunded, no warning.

I will always tell you why, in writing, in plain words. Removal for conduct is permanent. Chapters you completed before the removal stay completed, and so do the pillars you completed and the XP they paid.

11aThe tools and LifeMax AI

The member area has tools, and almost every chapter has you set one up. By pillar: Five Honest Numbers, Sleep & wake, a diet planner, the Food log, the Activity log, Blood panel, Reset and the Habit tracker for HealthMax; the Journal, for today's line, a chapter's record and the Sunday review, and North Star for MindMax; the Contact log, the Time & money audit and conversation practice for SocialMax; a focus timer with your focus goal, a to-do list, a day planner and the Environment checklist for FocusMax; Body measurements, the Training plan builder and the Training log for BodyMax; the Grooming routine, a hairstyle try-on and a face score for LooksMax. And for every pillar: the daily check-in and your To do on Home, which gathers what is due each day from the tools you have set up; Standards, the rules each chapter has you set, each marked kept, kept at its minimum, or missed every day; LifeMax AI; and reminders on your phone. Each pillar also has a scorecard of its numbers. What you log in them is saved to your account, and LifeMax AI reads it, with your chapters, so it can answer for you. Section 02a says which a free account has; a LifeMax Club member has all of them. Some switch on in stages, and the member area says so where one is not on yet.

  • The AI is software, and it can be wrong. It is Claude, made by Anthropic. It does not know you the way a person does, it can misread a number, and it can say something confidently that is not true. Weigh what it says; bring anything that matters to a call with me. Section 15 applies to it in full.
  • The AI has limits. A daily number of requests for a LifeMax Club member, three coach messages a day on a free account, a monthly number of try-ons. The member area shows what is left. I can change them, and I will not take the coach away from a LifeMax Club member while the membership runs.
  • Logging something is not completing a chapter. Section 09 is the only way a chapter is completed. After that, what you log fills your To do, and a full day pays what section 09a says; a single entry, a standard marked kept, a focus session or a check-in pays nothing on its own.
  • The club keeps no photo a tool takes. The face score, the try-on and the Food log's Snap a meal are the only tools that take a photo, and the club keeps none of them. The try-on sends its photo to Google's image model to make the picture, and a meal photo goes to Anthropic for one reading (section 16); the privacy notice says what each keeps.
  • A meal photo gives an estimate. The Food log's reading of a photo guesses what is there and how much, and a barcode's numbers come from Open Food Facts, an open database that can be wrong. Check both before you log them.
  • LifeMax AI's check-ins are automated. In the iPhone app a LifeMax Club member can get up to two short messages a day from LifeMax AI: a plan in the morning, and a nudge in the evening if his To do is not done. The software writes and sends them from your day; I do not write them, read them first or send them myself. Weigh them like anything else the AI says, and switch them off in the app's settings whenever you like.
  • In the app, LifeMax AI asks first. Before you use it there for the first time, the app asks your permission to send your chats and what you log to Anthropic, which runs it.
  • The face score is a measurement of one photo, not a judgement of you. It is worked out on your own device from points on your face and the photo's pixels; the photo is never uploaded. Light and angle move it. It is never shown to another member, never on the leaderboard, and never counts towards XP.
  • Only use photos of yourself in the face score and the try-on — never someone else's, and never anything sexual. A try-on image is for you, to show your barber; it is not a real photograph and must not be passed off as one.
  • Use the coach for what it is for. Do not use it, or practice scenes, to produce anything unlawful, sexual, or aimed at hurting someone, and do not try to get it to do so. Do not automate it or resell it. Doing either is a serious breach under section 11.
  • Your data in the tools is yours. Export it or erase it in Settings at any time. What is kept, where, and who touches it is in the privacy notice, sections 3a and 3b.

12Your account and your private link

You sign up with an email address and a password, or with Google where it is offered — or, in the iPhone app, with Apple, Google or an emailed code — free or paid alike. Your password is hashed with PBKDF2-SHA256, 100,000 iterations, with a random 16-byte salt. The plaintext is never stored, never logged, and never returned to anyone, including me.

Read this next part carefully, because I am not going to oversell it.

What actually authenticates every request is a private link containing a 22-character token. Anyone holding that link is you. There is nothing else in front of it.

Logging in with your email and password recovers that link. It is a way back in if you lose the link — it is not a second factor and it does not sit in front of the link. So: do not share the link, do not post it, and do not paste it anywhere public. Logging out, or setting a new password, retires it everywhere and the next log-in hands you a new one; if you think it has leaked, do either, or tell me and I close it the same day.

In the iPhone app, the link is kept in the phone's keychain. Signing out of the app removes it from that phone but does not retire it; logging out on the website, or setting a new password, retires it everywhere, the app included.

If you forget your password, use "Forgot password" on the log-in page where it is offered: a six-digit code goes to your account email. Where it is not offered, or the code does not arrive, email me from the address you signed up with and I reopen the account by hand. That is slower, and I would rather tell you now than have you discover it at 2am.

Login attempts are rate-limited, by IP address and by email address. If you get the password wrong too many times in a row you are locked out for a while. That is deliberate.

Deleting your account, free or paid, is yours to do: Settings → Delete my account, in the app or on the site, and type DELETE. Or email me from the address on the account and I do it. It is immediate and it cannot be undone; what it erases is in the privacy notice, section 10. It cancels a subscription you pay on the website first, at once, and the rest of that month goes with the account. It cannot cancel an App Store subscription, because Apple bills that: cancel it with Apple too (section 06b). Cancelling, on its own, deletes nothing.

Sharing your link to give someone else access is grounds for removal. What is stored on your account and why is set out in the privacy notice.

13Recordings and intellectual property

Every chapter is a recording — that is me teaching, filmed once, over the slides, with the slides as a PDF.

The Sunday call is recorded when everyone on it agrees. I ask at the start of every call, and one no means it is not recorded. Camera off is always fine and costs you nothing — attendance is never conditional on being recorded. If you want to be cut afterwards, ask and it is done within 7 days.

One-to-one calls are not recorded unless you and I both agree to it, on that call, for that call.

Recordings go to members and to me. They are not public, not sold, and never used in marketing without a specific written yes from everyone in the frame. Nothing said as a private disclosure is ever recorded, quoted, or repeated anywhere. The same rules are set out in the privacy notice, and the two pages say the same thing on purpose.

You may not record, screenshot, or re-share a call.

Mine: the chapters, the videos, the recordings, the slides and PDFs, the site, the member area, the LifeMax and LifeMax Club names, and everything I wrote. Your licence to it is personal and non-transferable, for as long as you are a member. Republishing, reselling, uploading, posting to another community, or using any of it to build or teach a competing programme is not allowed.

I am not going to pretend this material cannot be copied. It can. It was never the point — a copied video gets nobody an hour of my time, a seat in the room, or a place on the board.

Yours: your posts, your old chat messages, and everything you write. You own it. I need your permission to use any of it, and a clause in these terms is not that permission. If I want to quote you, name you, or show your work anywhere public, I will ask you first, for that specific thing, in writing, and you can say no or change your mind later. Nothing you disclose as a personal or safety matter is ever quoted, shown, or ranked — even with permission.

Testimonials. At the end of a chapter you can tell me how it helped: a few lines, a short video (up to 90 seconds and 20 MB), or both. It comes to me alone. It goes on the site only if you ticked "LifeMax may quote this on the site", under the name you picked, your nickname or your first name, and only once I have chosen it. Left unticked, it stays between us. That tick is the written yes the paragraph above asks for, for that testimonial and nothing else. Withdraw it under the chapter whenever you like, and I take down anything of it the site shows.

14No guaranteed results

I do not promise an outcome, a timeline, a number, or a version of you at the end of it.

Nothing on this site, in a call or in a chapter is a claim about what you will earn, how you will look, who you will meet, or how you will feel. A chapter's target is something to aim at, not a result I am promising you; a completed chapter shows you watched it and did what it asked, not that your life changed; and a level or a rank is not an outcome either. Anyone selling you that is lying, and the fact that I will not is most of why this exists.

What I do promise: the course, from the Foundation to all 40 chapters, and the calls, the room and the Sunday call. XP is paid for what section 09a says, and not otherwise. What comes of it depends on what you actually do.

15Not medical, psychological, or financial advice

LifeMax is a school and a room of people doing hard, ordinary work and writing down what happened. That is the whole product.

It is not therapy. It is not medical or mental-health treatment. It is not a crisis service. Nobody here is a clinician, including me.

Nothing here is a diagnosis, a treatment, a prescription, or clinical advice. It is not financial, investment, legal, or tax advice either. If you have a medical or psychological condition, or you take medication, talk to your doctor before you change how you train, eat, or sleep. That applies with particular force to HealthMax and BodyMax.

I am one person, in Malaysia. I am asleep for part of your day. Nobody here is on call and nobody should be treated as if they are.

If you need a professional, that is not a failure and it is not the end of anything. Free, 24-hour lines are listed on the help page — open to everyone, no membership needed, before you join and after you leave. Look at it before you need it.

If you tell me something serious, I will stop coaching, take it out of the room, ask you a straight question, and hand you people who are trained for it. Nothing you disclose goes to another member. The one limit, and you should know it now rather than later: if I believe your life is in immediate danger, I will not stay quiet about it.

The same goes for LifeMax AI and every tool. A diet plan it writes is not a prescription, a tracker read is not a diagnosis, and a face score is not an assessment of your worth or your health. If anything medical applies — a condition, medication, an injury, an eating disorder — see your GP before you change how you eat, train or sleep. The coach is told to say so, and to stop coaching if you tell it you are in danger.

Apple Health, a connected device and the Food log are records, not medical advice. What Apple Health or a device you connect sends, what a meal photo is read as, and the scores worked out from them are numbers to work with, not a diagnosis and not a measurement a doctor would rely on. If a number worries you, see your GP.

If what you need is treatment rather than a system, that is an exit for care — cancelled the same day, current period refunded in full, no forms.

16Things I use and do not control

Calls run on a third-party video service — Zoom at the time of writing. The provider is named in the invitation you get, and what it sees is set out in the privacy notice.

Payments run on Stripe. The site and the member area run on Cloudflare Workers. The AI coach and the AI in the tools run on Anthropic's Claude, and the hairstyle try-on on Google's Gemini. On the website, reminders and other notifications reach you through your browser's own push service. The weekly email is sent by Kit, and the club's own emails, such as sign-in codes, by Resend. A device you connect runs on its maker's service: WHOOP, Withings, or the Health Auto Export app, which you get from its own maker. In the iPhone app, Apple runs Sign in with Apple, the App Store and the app's notifications, and Apple Health holds what the app reads; a barcode in the Food log is looked up in Open Food Facts. Their terms and privacy policies apply to you as well as mine, and I do not control them. If one of them has an outage I will work around it and tell you.

17Changes, availability, and liability

I can improve chapters and their videos, refilm them, rewrite PDFs, and change how the member area looks. I will not take away a pillar you are paying for, and rewriting a chapter or changing its tool never un-completes it or takes back the XP it paid. If I ever have to shut LifeMax down, I will say so plainly, refund the current month for everyone, and send everyone their record: their completed chapters with their dates, and their XP.

I can change these terms. If a change materially affects what you are paying for, I email every member at least 14 days before it takes effect. If you do not accept it, cancel — you will not be charged again and you keep access to the end of the period you paid for.

Version 4.1, 28 September 2026. Full membership is now priced by your account's number, not one price for everyone: $9.99 a month for accounts 1–50, $19.99 for 51–100 and $24.99 from 101, and the number keeps its price while the membership runs (sections 02a, 05, 06, 06a, 07, 08 and 09b). A $9.99 membership from before 21 September 2026 keeps its $9.99, as before. The lessons no longer use a notes app on your phone: each one ends with "In your tools", what you log there is saved to your account, and the photos a lesson asks for go in an album called LifeMax on your phone (sections 02a, 09 and 11a).

Version 4.2, 28 September 2026. The course is now the Foundation and 40 chapters, each a short video with its slides as a PDF, all out at once. The pillars are Health, Mind, Social, Perform, Aesthetics and Attraction, and they open in a new order, one chapter at a time. The quizzes are gone: a chapter is complete when it is watched to the end and the tool it asks for is set up, or on a call. Two Attraction chapters are 18 and over. XP now also comes from a full Today list and streaks, and ranks and trophies are new (sections 02, 02a, 03, 04, 05, 06, 06a, 07, 09, 09a, 10, 11, 11a, 13, 14, 15 and 17).

Version 4.3, 1 October 2026. New prices on the ladder: $9.99 a month for accounts 1–10, $14.99 for 11–50, $19.99 for 51–100, and $42 from account 101 on, permanently. Nothing else about the price changes: every account still counts, and an account's number still keeps its price while the membership runs (sections 06 and 08).

Version 4.4, 4 October 2026. Invite a friend has ended. There are no invite links any more, and a link from before gives nobody a free month and earns nothing: a friend who joins from one joins like anyone else, at the price his account's number carries. A free month already earned is kept, as the old section 09b promised. Section 09b is gone, and the lines about an invited friend's free first month are out of the opening paragraph and sections 02a, 05, 06 and 08.

Version 4.5, 16 October 2026. Names only. The service is now called LifeMax and the paid membership LifeMax Club, so a full member is now a LifeMax Club member (section 01). The chat channels have closed; the community is one feed, the room (sections 02, 02a, 05, 06, 07, 11, 13, 14 and 15). Nothing about what you pay, your rights or what I hold changes.

Version 4.6, 16 October 2026. Times only. The diary and the Sunday call stay set in UK time, and the member area now shows every call time in your own time zone (section 10). Nothing about what you pay, your rights or what I hold changes.

Version 4.7, 16 October 2026. The iPhone app. It is the same club on the same account, and Apple's licence covers the app itself (sections 01 and 02b). LifeMax Club can be bought in the app, where Apple sells it, bills it and handles cancelling and refunds, at the same rung of the same ladder (sections 01, 02a, 04, 05, 06, 06b, 07 and 08). You can delete your account yourself, in the app or on the site; it cancels a website subscription, but not an App Store one (sections 02a and 12). Report and Block are new, and I act on every report within 24 hours (section 11). LifeMax AI's check-ins are automated messages, the Food log reads meal photos and barcodes, and Apple Health readings are not medical advice (sections 02a, 11a, 15 and 16). Apple joins sections 16 and 17, and its licence for the app section 18. Nothing about what you pay on the website changes.

Version 4.8, 16 October 2026. The weekly email. A free account comes with one or two short posts a week from me unless you tick No thanks at sign-up, and you can stop them at any time (section 02a). The one way in is a free account, and the free call comes with it (section 05 already said so). Nothing about what you pay, your rights or the calls changes.

Version 4.9, 17 October 2026. Gaps filled. LifeMax Club is opened from inside a free account with Upgrade, not chosen at sign-up (sections 01, 02, 02a and 05). A free account can read my announcements and message me; commenting, reacting and voting on announcements are for LifeMax Club (sections 02a and 11). The app's notifications are listed in full (section 02b). The Foundation opens Health and Perform, as section 02 already said, and the club keeps no photo a tool takes (section 09). Testimonials have their own paragraph (section 13). Connected devices join section 15, and Kit, Resend and the makers of those devices join sections 16 and 17. A word filter refuses slurs and explicit sexual or violent words in the room and in nicknames (section 11). Nothing about what you pay, your rights or the calls changes.

Version 4.10, 22 October 2026. The weekly email. The sign-up's box for it is now ticked for you, and you untick it if you would rather not have it (until now it was an unticked "No thanks" box), and it arrives on Tuesday at 9am your time (section 02a). Nothing about what you pay, your rights or the calls changes.

Version 4.11, 22 October 2026. The free account holds more. Beside the Foundation and one call with me, it now holds the first chapters of Health and Perform (watched, set up and completed, with their XP) and two tools, Five Honest Numbers and Focus, with the daily check-in, three LifeMax AI messages a day, my announcements and the weekly email. The to-do list, the face score in the club, the Journal, Standards and the Day score are now LifeMax Club's, like every other tool; what you saved in them is kept and opens again when you join. Everything a free account does not hold can still be opened and looked at, blurred, with a lock (sections 02a, 08 and 09). Nothing about what you pay, your rights or the calls changes.

Version 4.12, 23 October 2026. Wording only, so these terms say things the way the club does. LifeMax AI is called by its name, not "the AI coach"; the list on Home is your To do; the weekly group call is the Sunday call; the weekly email is one short email every Tuesday, 9am your time; and the line on liability no longer calls you an adult, since the club has no age limit. Nothing about what you pay, your rights or the calls changes.

Version 4.13, 23 October 2026. The questions when you join changed: only your age and the pillars you want are needed, and the rest can be skipped. Nothing about what you pay, your rights or the calls changes.

Version 4.14, 5 November 2026. Names only. The six pillars are now called HealthMax, MindMax, SocialMax, FocusMax, BodyMax and LooksMax; they were Health, Mind, Social, Perform, Aesthetics and Attraction. Their chapters, the order they open in and what a free account holds are the same. Nothing about what you pay, your rights or the calls changes.

Version 4.15, 6 November 2026. Corrections. Section 15 says Apple Health again where the rename had changed it, the no-refunds paragraph describes today's free account, and the price is described as $9.99 to $42 a month, by account number. Nothing about what you pay, your rights or the calls changes.

Plainly, on liability:

  • I am not liable for what you decide to do with the work. You make your own decisions about your body, your money, your time, and your relationships.
  • I am not liable for another member's behaviour, inside or outside the room.
  • I am not liable for third-party outages — Stripe, Cloudflare, Anthropic, Google, Apple, Kit, Resend, the makers of a device you connect, the video hosts.
  • I am not liable for what you decide on the strength of an AI tool — a plan, a tip or an answer. It is a tool, and section 15 applies.
  • Where liability cannot be excluded, my total liability to you is capped at what you paid me in the twelve months before the claim.

Nothing in that section limits liability for death or personal injury caused by my negligence, for fraud, or for anything else that cannot lawfully be excluded. Nothing in these terms removes a right you have under the consumer law where you live that cannot be removed by agreement.

18Governing law, and the rest

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction. If the consumer law of the country you live in gives you rights or a forum that this clause cannot take away, it does not take them away.

  • These terms, the refunds page and the privacy notice are the whole agreement between us, with Apple's licence for the app itself (section 02b).
  • If a court strikes out one part, the rest still stands.
  • You cannot transfer your membership to anyone else. I can transfer this agreement if LifeMax is ever sold, and I will tell you before that happens.
  • If I do not enforce something once, that is not me giving it up.

19Contact

Reodan Nathan, sole proprietor · Malaysia
reodannathan@gmail.com · contact page

Everything goes to that address: questions, cancellations, refund cases, lockouts, exports. There is no ticket system and no bot. You are emailing the person who teaches the class.